Support

We are with you every step of the way

From the day you switch to every show after, you will have a team that knows your cinema and supports your staff.

Switching is easier than you think

We know what cinemas worry about changing systems and here is how we handle each part:

Your migration is free and fully coordinated
We handle the entire switch at no cost. One dedicated person talks to everyone involved and makes sure it all comes together, with no surprises.
You never pay for two systems
Still tied to a contract with a fixed fee? You can use Tricket free of charge until it ends.
Your website stays connected
We work directly with your web developer to connect Tricket to your website, so your visitors can keep buying tickets without interruption.
Your team is ready from day one
We train your staff before the switch, so they already know their way around Tricket when it goes live.
Your bookkeeper gets the reports they need
We ask which reports they rely on, and make sure they receive them from the very first day.
We are with you on launch day
A member of our team is at your cinema on the day you go live, to guide your staff and solve anything on the spot.

Once you are up and running, we are always a message away.

Reach us your way
By chat, email, phone or WhatsApp, in Dutch or English, whichever suits the moment.
Answers within minutes
Our average response time is under 15 minutes including weekends and holidays.
Included, always
Questions, help and training for new staff are part of your price. No extra charges, no hourly rates.

Tricket keeps getting better, and much of that comes from the cinemas who use it every day.

Your ideas count
Tell us what would make your work easier. We read every suggestion and discuss it with you directly.
Improvements for everyone
When we build something new, every cinema gets it automatically, at no extra cost.